Case Study

Global Member Events and Ticketing Operations Platform

A members-only event platform with custom ticketing, seating workflows, reporting tools, and global content distribution.

← All case studies
Global Member Events and Ticketing Operations Platform hero
Client: The Carbine Club
Website: thecarbineclub.org.au

The Operational Problem

The Carbine Club operates around exclusive member events and structured internal communications, so the core digital requirement was operational capability rather than a broad public-facing presence.

The platform needed to support secure member sign-in and ticket purchasing, event-level logistics such as table seating allocation, pre-prepared print management reports, and reliable publication workflows for news and photo content. It also had to distribute Carbine News across 17 child clubs globally without creating duplicate admin effort.

Why Off-The-Shelf Failed

Generic event and membership tools could not handle the Club's combined requirements for private ticketing, seating-plan intelligence, printable operational reporting, and multi-club content syndication from one source system.

What We Engineered

Programmable Soda developed a custom operations platform for The Carbine Club that goes far beyond standard event pages. Members can sign in and purchase tickets for exclusive events through controlled workflows, while backend tools generate table seating plans and pre-prepared reports to support printing and on-the-day management. We also implemented a structured Carbine News system that preserves full historical archives and supports distribution to all 17 child clubs around the world. A full-featured event photo gallery capability was included to improve post-event engagement and maintain institutional history.

Systems Integrated

  • Member-Only Event Ticketing
    Secure sign-in and purchase workflows for exclusive club events.
  • Seating Plan and Print-Ready Reporting
    Backend logic generates table plans and operational reports for efficient event execution.
  • Global Carbine News Distribution
    News history is maintained centrally and distributed to 17 child clubs worldwide.
  • Full-Featured Event Photo Galleries
    Rich gallery publishing supports event storytelling and long-term archival access.

Business Outcome

The Carbine Club now runs event and member operations through a purpose-built backend system that reduces manual coordination and improves execution quality. Ticketing, seating, reporting, and communications are more consistent, while global child-club distribution and photo archival workflows are managed from one reliable platform.

“The platform gives us much stronger control over member events and global communications across the Carbine network.”
— Graham Halbish, The Carbine Club