How do we know if we need custom software versus more SaaS?
If your core process cannot be represented cleanly in existing tools without repeated workarounds, custom software usually becomes the lower-risk path.
Do custom projects have to be large all at once?
No. The best outcomes usually come from phased delivery where the highest-value workflow problems are addressed first.
Can existing systems be integrated rather than replaced immediately?
Yes. Integration-first strategies are common when operational continuity matters and full replacement needs to be staged.
What should we prepare before technical discovery?
Bring your current workflow map, data pain points, and examples of recurring process failures. That context speeds up architecture decisions.